Quality System ISO 9001

Quality has become a fundamental objective, around which the activity and organisation of any service company worthy of this name is hinged. This is even truer in the private security sector, which is a particularly sensitive service for any organisation which is outsourced this activity.

Our company is certified ISO 9001 : 2000, the current certificate having been delivered in June 2006. It relates to all of the activities for which we are accredited by the Department of Home Affairs, including our structure and operational infrastructure

This certificate guarantees our clients, and at each stage of the production process of our services:
  • the existence of written procedures and the monitoring of their evolution
  • the uniformity of our services and the constant maintenance of our high level of quality
  • a rapid response to complaints and a constant reinforcement of our partnership with our clients
  • the permanent satisfaction of our clients, employees and suppliers

The satisfaction of our clientele is evaluated regularly through satisfaction surveys and on a day to day basis through a constant dialogue with our management in the field.